Es Chakravarthy’s 4-Step Approach to Empathy in Digital Health

 

Fitness, stress management, and monitoring long-term conditions can be tracked with the help of digital health apps. But tech alone isn't enough. Individuals should feel that they are understood. These are four simple tips, based on professional knowledge, that will help to add empathy and make apps less difficult to use.

Tip 1: Start with Real User Stories

Create applications based on what the users feel. Talk to other individuals, such as the elderly testing blood sugar levels or young parents monitoring sleeping habits. Get familiar with their difficulties, e.g. the bewildered screens or excessive notifications.

Take easy words and pleasant ways. Add some fun elements, such as a congratulatory message when they achieve something: "Great job today! This makes the app to be more like a friend, rather than a robot. Previous TCS initiatives revealed that this increases the daily usage by a significant margin.

Tip 2: Send Smart, Kind Reminders

Posting the same message to all is not a good idea. Monitor the user behavior and modify. For someone skipping workouts, try "A short walk can lift your mood.” In the case of active ones, say You are on fire, go on!

Reminders should be made to be similar in mood or culture. This keeps users coming back. Leadership from Es. Chakravarthy TCS liked soft suggestions eating away drop-offs.

Tip 3: Be Open About Data

Trust comes first. Be honest with the users: “We store your data in a secure place, such as a private notebook. You decide who sees it." Enhance settings and logs on demand.

Checks on running to maintain privacy. This was employed by Global RMG Head in TCS to instill faith in health tools. Vice president TCS Bangalore does not risk being scared of rules.

Tip 4: Formulation of Safe Support Groups

Apps shine with connection. Include discussion forums where people exchange their victories and their anxieties, and equal needs such as new diabetics exchanging tips. Use prompts: "Share one good thing from your day."

Sophisticated filters make everything good. Dr. Es. Chakravarthy reduces tears and improves performance as Vice President programs discovered. Group features work wonders according to ESC latest updates.

Why Empathy Wins

These hints ensure that apps are sticky. Customers remain longer, heed advice, and feel encouraged. It is the 3E approach: Empathy connects, skill helps, energy motivates.

This became actual tools at TCS VP Chakravarthy insights. Dr. ES Chakravarthy global head profile brings out patient care big wins.

Conclusion

Add empathy to health apps for real change. Rely on narratives, positive reinforcements, confidence, and teams. The former leader of global RMG of ES Chakravarthy assists millions. Basic procedures create apps that people love and trust.